Returns & Exchanges
At Alien Gear Holsters, we stand by our craftsmanship with a 30-day Test Drive and a Forever Warranty to ensure your gear fits your lifestyle perfectly. If you are not completely satisfied with your purchase, we offer a seamless return and exchange process to get you back in the field.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Shipping Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items in their original condition.
- 3.Ship Your Gear
Drop off your package at any authorized carrier location and keep your tracking receipt for updates on your return's progress.
- 4.Receive Refund or Exchange
After our team inspects your returned items, we will process your refund to the original payment method or ship out your new exchange within 3-5 business days.